Nine Minds LLC | Managed Service Provider & IT Solutions

Alga PSA Platform

The Complete PSA Solution for Modern MSPs

Bringing your MSP needs into the future, whether you want a robust platform for your workflows, or simply a single pane of glass for all your daily operations, we have you covered. Alga PSA was built by MSPs for MSPs and puts the control back in your hands, where it belongs. Take back your power and scale with confidence.

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Platform Overview

Integrated Modules That Work as One

Every component of Alga PSA is designed to work seamlessly together, creating operational efficiency that's greater than the sum of its parts.

Service Delivery Engine

Our core module handles ticket management, project tracking, and service delivery workflows. Customizable automation rules ensure consistent service delivery across your entire team.

Revenue Management

Comprehensive billing, invoicing, and revenue recognition tools. Support for multiple pricing models, automated billing cycles, and seamless integration with popular accounting platforms.

Business Intelligence

Real-time dashboards and detailed reports give you complete visibility into your operations. Track KPIs, identify trends, and make data-driven decisions that drive growth.

Implementation & Support

Expert Guidance Every Step of the Way

Our implementation process is designed specifically for MSPs who can't afford downtime. With simplified onboarding, data migration tools, and ongoing support from MSP industry experts, we ensure your transition to Alga PSA is smooth and successful.

Tickets

Categorize and customize to your heart’s content with Alga PSA’s ticketing system. The all-in-one stop for your ticketing needs. With the time entry, rich text editor, and more, you’ll wonder how you ever managed tickets before.

Comprehensive Home Page

Your central hub for getting started with your PSA. The Home Page offers a streamlined onboarding guide that walks you through adding clients, setting up workflows, and inviting team members. From here, users can easily navigate to powerful platform features including ticketing, projects, and scheduling—ensuring fast setup and effortless access to core MSP service operations.

Contacts

Keep all your contacts in one centralized hub. Quickly view recent interactions, filter and sort clients, and dive into full client profiles with key details like documents, tickets, and statuses—everything you need to stay connected at a glance.

Clients

Manage the full client relationship—from billing dashboards and documents to tickets, tags, notes, and interactions—giving your team the context they need to stay ahead of the curve.

Projects

From big-picture planning to task-level details, Alga PSA’s projects give you full control. Track priorities, hours, owners, and progress across customizable phases to keep every project moving forward.

Documents

Store, organize, and access all your files in documents. Upload or create new documents, link them to clients, tickets, or project tasks, and use advanced filters and sorting to find what you need—keeping your business running smoothly.