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Now Accepting Community Contributions for Alga PSA

We are excited to announce that we are now accepting community contributions for Alga PSA! We are continuously updating our code as we develop all of the features that MSPs need.

Written by

Julia Powell

Published on

20 Nov 2024

Now Accepting Community Contributions for Alga PSA

We are excited to announce that we are now accepting community contributions for Alga PSA! We are continuously updating our code as we develop all of the features that MSPs need.

Written by

Julia Powell

Published on

20 Nov 2024

Security Best Practices for MSPs

Beyond the Basics

The Future of Remote IT Support

Trends and Technologies

Work Life Balance for IT Technicians

The modern IT Technicians guide to work-life balance

MSP - AI Strategy in 2025

Use AI to your MSPs advantage

The Importance Of Consistent Billing Practices

Establish billing foundations early

AI Tools that Every MSP Should Consider For Their Tech Stack

Streamline operations and provide more value to clients with AI.

Building Better Documentation Systems For Your MSP

Documentation is the backbone of a productive MSP.

New Setup Guide For Alga PSA

We have overhauled our setup process to make it easier to get started.

Client Communication Tips For IT Professionals

As an IT professional working with managed service providers (MSPs) and other clients, effective communication is crucial to building strong relationships and delivering successful projects.

Introducing Alga PSA

At Nine Minds, we understand the challenges that MSPs face. That’s why we are developing Alga PSA; a free and open source PSA designed to make life easier for IT Technicians and MSP owners.

Introducing Alga PSA

At Nine Minds, we understand the challenges that MSPs face. That’s why we are developing Alga PSA; a free and open source PSA designed to make life easier for IT Technicians and MSP owners.

Read post

How To Scale Your MSP Without Burning Out Your Team

In the competitive world of Managed Service Providers (MSPs), growth is essential for success. However, rapid scaling can often lead to team burnout, decreased service quality, and high turnover rates.

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Common IT Help Desk Issues That Can Be Automated with AI

IT help desks often deal with a high volume of repetitive, low-complexity support requests that can be frustrating for both users and IT staff.

How To Scale Your MSP Without Burning Out Your Team

In the competitive world of Managed Service Providers (MSPs), growth is essential for success. However, rapid scaling can often lead to team burnout, decreased service quality, and high turnover rates.

IT Nation 2024

We're excited to announce that Nine Minds will be attending IT Nation Connect 2024 from November 6-8.

How We Protect MSP Data

Introduction to Wireframing and its Principles. Learn from the best in the industry.

Intelligent Ticket Summaries

Collaboration can make our teams stronger, and our individual designs better.

IT Professionals Day

JavaScript frameworks make development easy with extensive features and functionalities.

How We Protect MSP Data

Introduction to Wireframing and its Principles. Learn from the best in the industry.

Read post

IT Professionals Day

JavaScript frameworks make development easy with extensive features and functionalities.

Read post