Find the right plan for your MSP
Compare Solo, Pro, and Premium by team size, integrations, collaboration, and control to find the best fit for your MSP.
Solo
Everything a solo MSP needs to run tickets, projects, billing, accounting, NinjaOne, and mobile access in one hosted PSA.
Best for: Independent operators and one-person MSP shops that want the essentials and key integrations in one platform.
Features
- Tickets, projects, and time tracking
- Fully hosted by Nine Minds
- Automatic updates and backups
- NinjaOne integration
- QuickBooks sync
- Xero sync
- Mobile app (iOS & Android)(Early access)
- Analytics and reporting(Standard)
Pro
Built for growing MSP teams that need shared workflows, more automation, Microsoft Teams, notifications, and room to scale without adding operational overhead.
Best for: Small MSP teams of 2-15 that want a fully managed platform built for shared operations and growth.
Features
- Everything in Solo, plus team workflows
- In-app notifications
- Microsoft Teams integration
- 750 workflow steps included
- Additional workflow capacity available
- Analytics and reporting(Standard)
- Built for growing teams of 2-15
Premium
For MSPs that need stronger control, advanced reporting, enterprise integrations, and deployment flexibility for larger teams and more demanding environments.
Best for: Larger MSPs, compliance-sensitive organizations, and teams with more complex operational requirements.
Features
- Everything in Pro
- Advanced role and access controls
- Analytics and reporting(Advanced)
- 10,000 workflow steps included
- Enterprise integrations
- iOS and Android apps(Early access)
- On-premise option available
Detailed Plan Comparison
A clear view of what each hosted plan includes.
| Feature | Solo | Pro | Premium |
|---|---|---|---|
| Core Operations | |||
| Ticketing | |||
| Projects | |||
| Time tracking | |||
| Contracts | |||
| Billing and invoicing | |||
| Client portal | |||
| Client and contact management | |||
| Scheduling and calendar visibility | |||
| Hosting and Delivery | |||
| Hosted by Nine Minds | |||
| Automatic updates and backups | |||
| On-premise option available | Available | ||
| Automation and Scale | |||
| Best fit team size | 1 person | 2-15 people | 15+ or custom |
| Workflow steps included | Core workflows | 750 included | 10,000 included |
| Additional workflow capacity | Available | Available | |
| AI features | Available soon | Available soon | |
| Integrations | |||
| QuickBooks | |||
| Xero | |||
| NinjaOne | |||
| In-app notifications | |||
| iOS and Android apps | Early access | Early access | Early access |
| Microsoft Teams | |||
| Entra ID and CIPP | |||
| Controls and Reporting | |||
| Role and access controls | Standard | Standard | Advanced |
| Analytics and reporting | Standard | Standard | Advanced |
Found the right fit?
See monthly and annual pricing for Solo, Pro, and Premium, then choose your next step.