Nine Minds Logo
Compare Tiers

Find the right version for your team

Our PSA platform comes in three tiers. Whether you need full transparency with open source, zero-maintenance with our hosted solution, or total control on-premise, there is an option built for your workflow.

Open Source

The community-driven edition of our PSA. Full source code access means your team can inspect, modify, and extend every aspect of the platform. Ideal for technically capable teams that value transparency and want to contribute back to the ecosystem.

Best for: Developer-led teams, startups, and organizations that want full visibility into the codebase with the freedom to self-host and customize.

Features

  • Core features
  • Full source code access
  • Community-driven support
  • Self-hosted deployment
  • Data residency control
  • AI Tools

Hosted

A fully managed, cloud-hosted edition so your team can focus on delivering projects instead of maintaining infrastructure. We handle updates, backups, scaling, and security patches so you never have to worry about uptime.

Best for: Growing agencies, consultancies, and mid-size teams who want a turnkey solution with enterprise features and zero ops overhead.

Features

  • Core features
  • Managed cloud infrastructure
  • Automatic updates & backups
  • Workflows
  • Email & priority support
  • Xero Integration
  • Ninja RMM Integration
  • Calendar Integrations
  • Mobile(coming soon)
  • AI Tools(Coming soon)
Coming Soon!

Detailed Feature Comparison

A complete breakdown of what is included in each edition.

FeatureOpen sourceHostedOn Prem
Core Features
Ticketing
Project Management
Invoicing & Billing
Basic
Technician Dispatch & Scheduling
Basic
Workflows
Contracts & reports
Time Tracking
Client Portal
Custom domain names
Limited
SSO
Multi-language support
Asset management
Inbound emails with threading
Collaborative editing
Multi-Currency Support
Centralized Document Uploads, Folder System, and Storage
Audit logs
Customer surveys
Hosted Only Features
Ninja RMM Integration
Workflows
Quickbooks integration
Cloud Hosting (Managed)
Automatic Updates
Xero Integration
In-App Notifications
Mobile (iOS & Android)
Coming Soon
Coming Soon
AI chat and analysis
Coming Soon
Coming Soon
Data Sovereignty
Data Residency Control
Self-Hosted Deployment
Support & Services
Community Support
Email Support
Dedicated Account Manager
Custom Integrations
DIY