Automate Your Service Operations
Connect client actions to invoicing, ticketing, and projects seamlessly. One workflow engine that adapts to how your MSP actually works.
Workflow Architecture
Explore how each component connects to create seamless automation. Click on any element to learn more about its role.
Client Intake
Billing
Feedback
For illustration purposes only — does not represent the actual workflow editor in AlgaPSA.
For illustration purposes only — does not represent the actual workflow editor in AlgaPSA.
Explore the Workflow
Click on any component in the diagram to learn about its role in your automation workflow.
Built for Real MSP Operations
Every feature designed by MSP professionals who understand the complexity of service delivery.
Instant Triggers
React to client actions in milliseconds with event-driven automation that never sleeps.
Conditional Branching
Build complex decision trees that route work based on client type, priority, or custom rules.
Time-Based Actions
Schedule follow-ups, escalations, and reminders that trigger exactly when needed.
SLA Enforcement
Automatically monitor response times and escalate before breaches occur.
Operational Visibility
Stay on top of work in progress across tickets, projects, and billing without hunting through multiple screens.
Nested Workflows
Compose complex automations by combining simple building blocks into powerful sequences.
Endless Workflow Possibilities, One Connected Record
Stop re-entering data across systems. Build workflows that actually move requests, service, billing, and client visibility together.
Help Desk to Invoice
From ticket creation to final invoice, every step is tracked and automated. No more lost billable time.
- Tickets to invoices without the emails and Excel
- A client portal that exports daily service
- Automation and APIs when you process requests
Client Onboarding
Get new clients operational fast with automated provisioning, welcome sequences, and checklist tracking.
- Automated welcome email sequences
- Service catalog provisioning
- Progress tracking dashboard
Escalation Management
Intelligent escalation paths that notify the right people at the right time, before issues become crises.
- Multi-tier escalation rules
- Real-time SLA monitoring
- Automatic reassignment logic
Ready to Automate Your MSP Operations?
Join MSPs who have transformed their service delivery with intelligent workflow automation. Start today, scale when ready.