Based in Clearwater FL, Nine Minds is an AI company bringing solutions to businesses everywhere. Currently focused on the Managed Service Provider (MSP) sector, Nine Minds combines the expertise of humans with artificial intelligence to create a more efficient workplace that IT professionals can enjoy.
Nine Minds’ original offering, Alga, is an AI tool designed to fight ticket fatigue at the help desk. Designed specifically for MSPs, Alga brings intelligence to technicians' data by integrating seamlessly with PSA platforms. MSP agents can see on-demand ticket summaries, get resolution advice, generate client-ready responses, search for infinite technical knowledge, and chat with their ticket data with Alga.
Founder & CEO Robert Isaacs was Chief Software Architect at ConnectWise and has spent more than 20 years working on software for technology providers.
Robert Isaacs
Founder & CEO
Robert has more than 20 years of experience working on software for technology providers. He started with ConnectWise in 2000, becoming the Chief Software Architect. He left in 2016 to start Speed of Light Media, a cloud service provider for enterprise companies. He is now the founder and CEO of Nine Minds, an AI startup in Tampa Bay focused on rethinking enterprise software in an AI-first world. He has a bachelor's degree in Computer Science from the University of South Florida and enjoys the sunny weather in Clearwater, FL with his wife and daughter.
Julia Powell
Chief of Staff
Julia Powell is an accomplished professional with a diverse background in the music industry and a passion for technology. Based in Tampa, FL, she oversees all departments at Nine Minds and drives the company's growth. Beyond her professional pursuits, Julia has a deep love for the outdoors and animals. In her free time, you can often find her with her two cats, Olive and Stripe. Julia’s strategic insights, collaborative approach, and commitment to creating meaningful user experiences contribute significantly to the company's ongoing success.
Natallia Bukhtsik
AI Model Architect
With her previous experience in a translation agency and a software development company, Natallia brings a unique blend of linguistic expertise and professional experience to our team. Passionate about seeing the direct impact of her work on our product, Natallia is committed to delivering results that elevate our team and enhance the quality of what we offer. Originally from Belarus, Natallia now calls Florida her home. A devoted and caring parent of two, Natallia places great importance on family, treasuring every moment spent with her loved ones. Her free time is often dedicated to cross-stitching, a hobby that mirrors her precision, keen attention to detail, and creativity, qualities that she brings to every aspect of her life and work.
Sabrina
UI/UX Designer
Sabrina (Yingqian) is an award winning designer specializing in B2B, AI products, and design systems. She is passionate about making tomorrow's products. Outside of her work, she likes painting, KBBQ, and theme parks.
Haylie
Office Assistant
As the Office Assistant, Haylie keeps up with the day to day demands of the office. By helping maintain the office, all of the creative minds at Nine Minds are able to focus on what they do best! When not at the office, Haylie enjoys reading, traveling, arts and crafts, and going to concerts.
Roxy
Office dog & CHO
As the Chief Happiness Officer, Roxy is responsible for uplifting the general mood of the office and shaping a positive workplace culture. In her downtime, you'll find Roxy hunting for unattended socks to claim as her trophies.