Alga is a revolutionary AI assistant that brings life to your PSA data in a safe and secure way. With Alga by their side, your team can resolve help desk tickets quicker and more accurately than ever before.
Equip your technicians with real-time insights about their ticket data and with the intelligence needed to quickly sort out customer issues.
Resolve tickets faster and with less stress. Alga analyzes ticket notes to give intelligent summaries, advice, and other insights - allowing technicians to focus on value-added services.
Rest assured knowing your MSP’s data is safe. The company will never train on your data or share your information with any third-party companies.
Forget general AI solutions for your MSP.
Alga is specifically trained on thousands of help desk tickets and fine-tuned with in-depth technical knowledge, making it the perfect solution for MSPs and their agents. Alga’s AI has already seen tickets similar to yours and can detect patterns, allowing it to generate advice for your technicians.
We integrate with the tools you already use. No need to switch PSA platforms or download any extensive software your team needs to learn. Download and experience the benefits of Alga right away.
Our AI sits right on top of your PSA platform, allowing you to keep doing what you already do - just better.
Alga gives your MSP comprehensive guidance to quickly resolve help desk tickets without facing burnout.
Learn about AlgaA major concern for many who integrate AI in their business is whether the data will be sold or trained on.
Unlike most competitors, we never train on your data, nor do we sell any of your information to third parties. Your data is stored in our private data centers, and we always guarantee that you have full control over the data that is stored.
Unlike many competitor companies, we don't cap the use per user. Use Alga as much as you want for the same low cost.
Generate as many summaries, titles, categories, resolution steps, and responses as you want - at no cost. Alga Pro also doesn’t cap the number of searches per user. Start as many searches as you want for just $30 monthly.
Our models are fine-tuned by a team of experts, ensuring that the data delivered to you is accurate and up-to-date.
The depth our architects bring to the training process is what eventually allows the AI to interact with people with understanding and empathy - meaning more satisfied customers for your MSP.
Alga enhances your team's capabilities by guiding novices with built-in knowledge and improving experienced technicians' productivity through quick data access.
Our CEO, Robert Isaacs, worked as the Chief Software Architect at a major PSA platform for years. By combining his expertise with a team of committed individuals invested in solving the issues faced by managed service providers, Alga is tailored to be the perfect solution for MSPs.
Alga's assistance provides customers with fast, accurate answers, alleviating stress on technicians. This ensures MSPs exceed Service Level Agreements and maintain high team morale.
Welcome to our Feature Spotlight Series, where we dive into the unique functionalities of Alga, our AI-powered assistant designed specifically for Managed Service Providers (MSPs). In this edition, we’re focusing on one of Alga’s most powerful features: Intelligent ticket summaries.
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Automation has become an essential skill for IT professionals and business owners, particularly those working in Managed Service Provider (MSP) environments. While Remote Monitoring and Management (RMM) tools are available, they can be expensive and sometimes overly complex for specific tasks. This guide will demonstrate how IT professionals can use AI automation to monitor patch status across multiple machines without relying on an RMM tool.
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Learning about and implementing the latest technologies is a large part of MSP success. Artificial Intelligence (AI) has become an asset for MSPs, offering tools that enhance efficiency, streamline processes, and improve service delivery. However, choosing the right AI tools tailored to your specific needs can be challenging. This guide will help you navigate the selection process, ensuring you make informed decisions that align with your business goals.
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