We’re thrilled to introduce Alga Pro—an advanced chat interface set to revolutionize data engagement for Managed Service Providers (MSPs).
Join our waitlist to be among the first to access Alga Pro.
The team at Nine Minds has been diligently working to address the evolving challenges in IT support. We've always been passionate about finding intelligent solutions, and with Alga Pro, launching on January 24th for select users, we've taken a significant leap forward.
By leveraging historical ticket data, Alga Pro enables technicians of all experience levels to access insights like never before. Imagine the ease of sifting through infinite data from past tickets, effortlessly and accurately. That's the kind of efficiency Alga Pro brings to the table.
Alga Pro enables users to get exactly what they need from their data in a matter of seconds, distinguishing itself from competitors whose search results yield only basic ticket listings. Alga Pro provides users with an open-ended chat interface where they can request any information they need. For example, they can:
One of the most exciting aspects of Alga Pro is its practicality. We've designed it to cut down on both time and expenses, enhancing efficiency and simplifying the complexities of Service Level Agreements (SLAs). This tool is a result of extensive user feedback, real-world testing, and a keen focus on data privacy.
What sets Alga Pro apart is the fact that it allows MSPs to query anything they need—ticket status, related tickets based on various parameters, detailed ticket information, KPIs for performance analysis, and much more. This flexibility in querying is something we are particularly proud of.
To ensure that MSPs can truly experience the benefits of Alga Pro, we're offering a 14-day free trial. This includes the first user admin plus up to four additional users. We believe that once you try Alga Pro, you'll see how it can transform your IT support experience. After the free trial, Alga Pro is $30/month per user.
But we're not stopping here. Our team is actively working on integrating Alga with Autotask and other PSA platforms. This is part of our ongoing effort to respond to customer demand and make Alga Pro a universal solution for the MSP community.
If you’re an early adopter of Alga Pro, we highly encourage you to stick around and see how she evolves. Alga is incredibly smart and changes everyday.
For those interested in upgrading their IT support experience, all the information and upgrades are available on our homepage.
Join our waitlist to be among the first to access Alga Pro.