We've discontinued Alga Pro as we work on a major overhaul.
Stay tuned for exciting new developments—something bigger is coming soon!
Ask questions and get details about the tickets in your PSA platform in seconds, all in one place.
Our AI is fine-tuned to MSPs and comes packed with technical knowledge. Alga Pro allows you to connect to your own tickets and ask questions about them.
Ask our AI as many questions as you wish - no additional payment required.
We’re focused on data privacy and keeping your information secure. We do not share any of your information with any third parties.
Alga Pro allows you to chat with your very own ticket data, pulling insights from your tickets in seconds all to one place.
Get information about your data and intelligent suggestions all without leaving your PSA.
Understand what happened in each ticket and get advice on the most optimal resolutions. Plus, see the bigger picture of your data by asking for reports on recurring issues by company, sorting by date, and more.
Here are some precautions we take to ensure all MSP data stays safe and confidential.
All the information you provide is stored separately and securely.
We use advanced multi-tenancy technologies to ensure your data remains isolated from other customers' data.
Our AI models process MSP ticket data to provide the necessary insights and support.
However, we never use your data to train these models.
We never share your data with any third parties.
Your data never leaves our facilities and is handled exclusively by our team.
We own and operate our own servers located in private data centers.
This setup enhances security and control over your data, as opposed to using public cloud services.
We’re working on exciting things that are even more advanced than Alga Pro. Stay tuned to be the first to hear about new developments!
Download the free version of our AI. Get on-demand ticket summaries, resolution advice, and client-ready responses.
Alga
At Nine Minds, we prioritize the security and confidentiality of your data. We understand the importance of maintaining trust and reliability, especially when handling sensitive MSP ticket information. Here are the precautions we take to ensure your data stays safe and confidential.
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Happy National IT Professionals Day, tech heroes! When everyone else is scratching their heads, you're rolling up your sleeves and diving in. From keeping networks secure from cyber threats to explaining for the umpteenth time why "12345" isn't a good password, your work keeps businesses running smoothly.
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Welcome to our Feature Spotlight Series, where we dive into the unique functionalities of Alga, our AI-powered assistant designed specifically for Managed Service Providers (MSPs). In this edition, we’re focusing on one of Alga’s most powerful features: Intelligent ticket summaries.
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